Terms & Conditions — LaptopCare | Light Ideas Technology

Terms & Conditions

LaptopCare — Light Ideas Technology

Last updated: August 2026

This page explains, in plain language, exactly what you're signing up for with LaptopCare, how billing works, and what happens if you want to cancel. Please read it before subscribing. By subscribing to LaptopCare, you agree to these terms.

1. What LaptopCare Is

LaptopCare is a monthly care plan for your laptop, run by Light Ideas Technology ("we", "us", "our"), based in Lagos, Nigeria. Instead of only coming to us when something breaks, you pay a small amount every month and we look after your laptop on an ongoing basis — health checks, cleanups, occasional hands-on servicing, WhatsApp support, and a discount when you do need a repair.

2. Price and What's Included

LaptopCare costs ₦5,000 every month. Here is exactly what that covers:

Service	How often
Priority WhatsApp support whenever you have a problem	Unlimited, any time
A full health check using our LaptopSeal diagnostic tool, with a report you can see	Once every month
Software cleanup & virus removal	Up to 2 times every month
Hands-on laptop servicing — opening it up, cleaning the vents and internals	Once every 3 months
15% discount on any repair or upgrade	Ongoing, once your discount is active

Unused visits do not carry over. If you don't use your 2 free cleanups this month, you still only get 2 next month — they don't add up to 4. Each service resets to zero on its own schedule (monthly for health checks and cleanups, every 3 months for servicing), whether or not you used it.

The 15% repair/upgrade discount only starts 30 days after you first subscribe, and is capped at a yearly limit to keep it sustainable — ask us on WhatsApp if you want the exact current cap.

3. How Billing Works

If you pay by card through our website, Paystack automatically charges you ₦5,000 again every month on the date you first subscribed, for as long as you stay subscribed. You do not need to do anything each month — it renews on its own.
If you'd rather pay by bank transfer, message us on WhatsApp and we set your account up manually. You'll pay Victor directly each month instead of it being automatic.
We do not store your card details — Paystack handles all card payments securely.

4. Signing In & Your Member Dashboard

When you subscribe by card, you choose a password at checkout. If you're set up manually (bank transfer), we give you a one-time PIN to sign in with. Either way, you can sign in any time at lightideastechnology.com.ng/laptopcare/login to see your membership status, how many of your monthly services you've used, and when they reset.

5. Cancelling Your Membership

You can cancel any time from your member dashboard — there is no minimum contract length and no cancellation fee.
When you cancel, your benefits continue until the end of the period you've already paid for. You will not be charged again after that.
We do not refund the current month once it's been paid — cancelling stops future charges, it does not refund the one already made.
If cost is the reason you're leaving, message Victor on WhatsApp first — we're often able to work something out before you cancel.

6. What LaptopCare Does Not Cover

To be upfront about the limits of the plan:

Major hardware repairs (screen replacement, keyboard replacement, motherboard issues, etc.) are not free — they're covered by your 15% discount, not included at no cost.
Parts (batteries, chargers, RAM, storage upgrades, etc.) are never free — only your labour/service discount applies.
LaptopCare is a care and maintenance plan, not insurance. It does not cover accidental damage, theft, loss, or liquid damage.
Your monthly health check is a diagnostic reading of your laptop's condition at that point in time — like LaptopSeal itself, it cannot guarantee a component won't fail later.

7. Fair Use

"Unlimited" WhatsApp support means unlimited genuine laptop-related questions and troubleshooting — it's not a substitute for a full repair booking, and we reserve the right to ask you to bring the laptop in if a WhatsApp conversation isn't enough to sort out the issue.

8. Changes to the Plan

We may adjust the price, the included services, or their limits in the future as the plan grows. If we do, we'll update the LaptopCare page and this page with the new terms, and let existing subscribers know. Continuing your subscription after a change means you accept the new terms; you're always free to cancel instead.

9. Limitation of Liability

To the fullest extent permitted by law, Light Ideas Technology is not liable for any loss, damage, cost, or claim arising from decisions you make based on a LaptopCare health check, or from any fault that develops in your laptop after a check or service was carried out. You remain responsible for your own laptop and how you use it.

10. Contact

For any questions about LaptopCare or these terms, contact Light Ideas Technology:

WhatsApp: +234 816 944 1990
Website: lightideastechnology.com.ng

By subscribing to LaptopCare, you confirm that you have read, understood, and agreed to these Terms and Conditions.

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